Forever Metals warrants that all products are free from defective material and workmanship. Forever Metals is subject to the conditions set forth here and agrees to repair or replace any part of a product that proves defective by reason of improper workmanship or materials without charging labor or parts. Forever Metals offers the best warranty available.
Limited Lifetime Warranty
Our tungsten carbide rings are engineered to be maintenance free, and we provide a lifetime warranty against breakage, chipping, or fracture. Under normal usage, there will be little or no wear on both the polish and the textures of the tungsten carbide. Precious metal inlay material is excluded and is designed to exhibit a contrasting textured appearance after normal wear.
All that is required is to return the original ring. No original receipt needed, no S&H costs needed, nor any deductibles needed.
Tungsten carbide rings are not indestructible, and warranty will void if a ring is altered in any way, including engraving, sizing, drilling, stone setting, polishing, cleaning with harsh chemicals, soldering, burning or showing evidence of obvious repeated physical abuse.
RENDITIONS:
Inlays and gemstones are not warranted under the lifetime guaranty. Inlays and their craftsmanship are not warranted against chips and cracks after the initial 30 days. Otherwise, a repair fee will be applicable and determined on a case by case basis. Forever Metals will not be held liable for lost gems and diamonds. Resetting loose or detached gems and diamonds from a product improperly inlaid will be warranted.
STONES:
Forever Metals is not liable for damages occurring to stones once they are in the possession of the customer. The harder stones generally will not crack. This question refers mainly to the softer stones such as Amethyst, Garnet and Tourmaline. These stones are fairly inexpensive and, if well cared for, will last a very long time, but if a ring gets banged hard or dropped, they can very well crack.
COLORED TUNGSTEN:
Colored tungsten should stay vibrant for many years. Forever Metals cannot warrant gold zirconium, black tungsten, rose tungsten or other plated tungsten colors. Adding heat and electricity to the plated surface will change its appearance, and with time, colored tungsten will fade. Normal colored tungsten may change slightly to its surrounding environment. However the ring will look new for life.
CERAMIC:
Ceramic rings and ceramic inlays are not warranted. Ceramic is much harder then tungsten and therefore is brittle. Ceramic becomes fragile if dropped on a hard surface floor or a ceramic floor containing the component silicon carbide. Ceramic colored rings are the same color throughout and small chips and scratches are not visible.
SHELL:
Shell rings and shell inlays are not warranted. Shell becomes fragile if dropped on a hard surface floor or a ceramic floor containing the component silicon carbide.
DENTS:
Tungsten, Titanium, and Ceramic materials are warranted against factory deformation and dents. Soft metals such as platinum ring or a gold ring are not warranted against deformation. Soft pottery, wood, and plated material inlays are not warranted against chips, deformation, or dents.
SCRATCHES:
Tungsten is claimed to be a scratch resistant material. Forever Metals supports this gesture. However, Forever Metals does not warrant against scratches. Tungsten Rings are not indestructible and therefore Forever Metals does not warrant scratches and maintenance to our products. Normal wear will be repaired at the owner’s expense. Forever Metals tungsten rings will not scratch under normal wear conditions.
OUR COMMITMENT:
Forever Metals warrants that all solid state products are free from defects in material and workmanship. Forever Metals will at its options, either repair or replace any part of a product that proves defective by reason of improper workmanship or materials. Repair parts or replacement product will be furnished by Forever Metals on an exchange basis, and will be repaired or exchanged new.
ELIGIBILITY:
This warranty applies only to the original purchaser and does not cover any damage to a product which results from improper care from accident abuse, abnormal strain, neglect, misuse, natural or personal disaster, or any unauthorized disassembly, maintenance, repair or modifications.
Please contact Forever Metals in the event of defective material or workmanship.
Lifetime Warranty
Forever Metals stands behind their tungsten rings and accessories. If you purchase a tungsten carbide ring from us, it will be covered under a lifetime warranty. If, at any time, your ring chips or cracks, a new ring will quickly be sent to you. Forever Metals is also affiliated with the Better Business Bureau (BBB) with perfect ratings!
